FAQs
Q: Why buy from OmniCelBattery.com?
OmniCelBattery.com is the official online battery store for OmniCel Batteries, offering special pricing on primary lithium batteries. OmniCel Batteries is a world leader in the design and manufacture of primary lithium batteries. We guarantee fresh, high quality lithium replacement batteries for your personal and business electronics.
Our user friendly website is designed to make your online battery purchases easy and affordable. We want to help you locate the right battery, at the right price.
Q: Which credit cards do you accept?
We accept Visa, MasterCard, American Express and Discover cards.
Q: When are customer service representatives available?
Our customer service representatives are available:
Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time
Q: How do I contact OmniCelBattery.com?
- Via the email at inquiries@omnicelbattery.com
- Via phone at 1.800.332.2436
- Via the United Postal Service at:
OmniCel Batteries
300 Schell Lane, Suite 301
Phoenixville, PA 19460
U.S.A.
Q: How quickly will I get my order and how much will it cost?
Orders received by 2:00 p.m. Eastern Time (Monday through Friday) will ship the same day. Most orders are shipped from our main warehouse facilities in Phoenixville, Pennsylvania.
Internet orders may be placed 24 hours a day, 7 days a week, however orders are not processed or shipped on weekends and holidays.
We ship with UPS to locations within the USA. Shipping charge is based on how much your order weighs. We cannot ship to P.O. boxes.
If you require expedited shipping contact us at 1.800.332.2436.
Q: What happens if an item is back-ordered?
All of the items at OmniCelBattery.com are stocked in our warehouse. Occasionally, a product may be back-ordered and not available for immediate shipping. If this occurs, we will inform you upon receipt of your order.
Q: Where are my items being shipped from?
They are shipped from our main warehouse located in Phoenixville, Pennsylvania.
Q: Can you send orders to other countries?
We ship within the United States.
Q: Does OmniCelBattery.com charge sales tax?
We charge sales tax on all orders shipped within the state of Pennsylvania.
Q: Do you offer volume discounts?
Our pricing is tiered up to 99 pieces, as indicated for each product. For quantities of an individual product over 99, please contact sales@omnicelbattery.com for pricing.